At Mummy’s Jewels, we believe gambling should be fun and entertaining. We are strongly committed to promoting responsible gaming and providing our players with the tools and support needed to stay in control.
Our Commitment
We take responsible gambling very seriously and work hard to:
- Protect vulnerable players
- Prevent underage gambling
- Provide clear information and helpful tools
- Support players who may develop problems with gambling
Age Verification
You must be 18 years or older to play at Mummy’s Jewels. During registration and at regular intervals, we verify your age and identity. Underage gambling is illegal and we take strict measures to prevent it.
Tools to Help You Stay in Control
We offer a full range of responsible gaming tools that you can set or adjust at any time in your account settings:
| Tool | Description |
|---|---|
| Deposit Limits | Set daily, weekly or monthly deposit limits |
| Loss Limits | Limit the amount you can lose in a chosen period |
| Session Time Limits | Set a maximum time for each playing session |
| Reality Checks | Receive pop-up reminders showing how long you’ve been playing |
| Cooling-Off Period | Take a short break from 24 hours up to 30 days |
| Self-Exclusion | Temporarily or permanently exclude yourself from the platform |
How to Use These Tools
- Log into your account
- Go to “Responsible Gaming” section
- Choose and set your preferred limits
- Confirm your selection
Limits can be lowered immediately but increases may be subject to a delay for your protection.
Recognising Problem Gambling
If gambling is no longer just fun, here are some common warning signs:
- Gambling longer than planned
- Chasing losses
- Gambling with money you can’t afford to lose
- Neglecting work, family, or personal responsibilities
- Feeling anxious, irritable, or restless when not gambling
If any of these sound familiar, please seek help immediately.
Support Organisations
We recommend the following independent organisations for confidential advice and support:
- BeGambleAware – www.begambleaware.org
- GamCare – National Helpline: 0808 8020 133 (free, 24/7)
- Gamblers Anonymous – Support groups across the UK
Self-Exclusion
If you feel you need a break, you can self-exclude for periods from 6 months up to a lifetime. During this time you will not be able to deposit or play. We will also take steps to prevent you from receiving marketing materials.
Support from Us
Our customer support team is available to help you with responsible gaming tools or answer any questions. You can contact us via live chat or email at any time.